1. AC Question's Avatar
    My apps show as a gray square with the letters apps and the Amazon logo
    12-30-2016 03:49 PM
  2. Rukbat's Avatar
    That usually means that the apps aren't installed in the phone. (The icons on the home page are just shortcuts.) Go to the app drawer (the 6 or 9 dot icon at the bottom) and see if you can find them there. If you can, just long-press an app, then drag it to the home page to create another shortcut. If they're not there, you'll have to reinstall them from the Play store.)
    12-31-2016 02:45 PM

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