1. AC Question's Avatar
    When I try to add the information for my domain email for both incoming and outgoing mail, I get an error message saying 'Setup could not be finished' and 'Authentication failed.'

    I've tried secured and unsecured and various port numbers. I've double checked my password and even changed it. I'm stumped.

    Norma
    01-03-2017 12:34 PM
  2. ManiacJoe's Avatar
    What version of android?
    What carrier?
    Which email app?
    Whose email service?
    01-03-2017 02:59 PM
  3. Norma R's Avatar
    Thanks for your response and your questions. I didn't know what information to provide. In any case, I found an article which said that updates from some time ago prevent setting up new accounts using the default email app. So, I downloaded K-9 Mail and everything is working!
    01-03-2017 03:12 PM

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