A
AC Question
About Galaxy S7 phone that I got through Verizon, on home screen there is an icon label named "Apps" that when tapped on takes you to screen with installed apps. This screen includes a folder named "Verizon" that contains Verizon apps such as 'VZ Navigator', 'VZ Protect', 'VZ Cloud', etc. I had removed 'VZ Protect' from the Verizon folder because I had wanted to use a third party security app. However, I changed my mind, so I reinstalled "VZ Protect". The problem is I unable to move this app back into the "Verizon" folder. I had tried press down on the app and when I moved it the screen would revert back to home screen, not enabling me to move it to the Verizon folder, and it would land on my home screen. Also, when I tapped on 'Apps' icon I found a duplicate icon of the VZ Protect app in that folder. When I dragged it over the Verizon folder it would not move inside the folder.
I also tried the option of opening the Verizon folder to look for the plus (+) symbol to add the app to the folder, but this folder oddly does not have (+) symbol.
Would anyone out there be able to help me resolve this issue?
I also tried the option of opening the Verizon folder to look for the plus (+) symbol to add the app to the folder, but this folder oddly does not have (+) symbol.
Would anyone out there be able to help me resolve this issue?