1. hobkirk's Avatar
    I just RESET my phone, trying to fix a call-somebody-back problem.
    I copied everything off my phone onto my PC before doing this.
    After the RESET, the contacts I get are just my GMail contacts, not all the manually entered ones.
    Can they be recovered from my PC?
    Thanks...

    Switching from Verizon to Consumer Cellular. It's not going well.
    01-06-2017 09:36 PM
  2. chanchan05's Avatar
    No they can't. They were stored in a secure area not visible to the user. They were never in the files you copied to your PC in the first place.

    You should have used a backup program. Samsung for example has SmartSwitch. You install that on your PC to make a nearly complete backup of your entire phone.
    01-06-2017 09:43 PM

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