Phone unuseable

A

AC Question

My Samsung s6 has been playing up for a few days so last night decided to do a factory reset. The phone was then working fine up until 10am this morning but now all it's doing is flashing the Samsung logo with the blue light constantly on... Please can anyone help?
 

Morty2264

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Mar 6, 2012
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Welcome to the forums! How long have you had this phone? Any other issues you noticed before this one?

I'm not sure if this will work, but try doing a soft reset on your S6 (don't worry, you won't erase any data). Press and hold down the Power and Volume Down buttons for about ten seconds, until the device responds.

Please keep us updated. Do you have a spare phone to use in the meantime?