Verizon store sold me a rooted phone. What can I expect when I return it?

[AC Question]

I never rooted my phone. It always showed verification error upon booting up.

 

[Tim1954]

A new, unrooted phone. I would demand that.

 

[Ry]

I never rooted my phone. It always showed verification error upon booting up.

Moto Z Droid or Moto Z Force? There's a solution.