Can't login into my Microsoft account

[AC Question]

I recently switched from Window Mobile to Android. Just got my Mate 9 yesterday and downloaded all the Microsoft apps. For some reason, after I typed my username and pressed enter it took me to a blank page. All the Microsoft apps seemed to behave the same way. Any suggestion?

 

[B. Diddy]

Welcome to Android Central! Where are you logging in? The Outlook or OneDrive app? Do you have 2-step authentication turned on for your Microsoft account? If so, try turning it off temporarily while you log in.

 

[Laura Knotek]

You can also use the Microsoft Authenticater app. https://forums.androidcentral.com/e...ils?id=com.azure.authenticator&token=0SoBmN9o

 

[jake2046]

Pretty much every Microsoft apps...Onedrive, OneNote, Groove music...etc. After I entered the username it took me to a blank screen. 2-step authentication is off on my account. Oh the only thing I am able to access is my mail.

 

[B. Diddy]

You installed these apps from the Google Play Store, right? It could be a server-side issue -- have you tried contacting Microsoft support?

 

[jake2046]

yeah...and Onedrive already pre-installed when I got the device. I also tried to add another MS email account through setting and it also took me to a blank screen also.

The only MS service I was able to access is through the mail app.

 

[jake2046]

Tis morning...every MS apps are working. I guess they fixed it.