How to set up connection from s7 to PC to transfer video?

[AC Question]

Connected phone to PC. The PC does not recognize phone or vise versa. Checked developer options. Dont know what to try next.

 

[chanchan05]

1. Make sure the drivers for the phone is installed on the PC.

2. Make sure the phone is in MTP connection mode.

 

[B. Diddy]

Welcome to Android Central! Have you also tried a different USB cable?