1. AC Question's Avatar
    My Note 4 will randomly go into a bootloop while I'm in the middle of using apps like I always have. The issue started last Monday (01/09/17). I was streaming the end of the NCAA Football Championship via the WatchESPN over WiFi when the phone went black and went into a bootloop. The only method I found that stopped the bootloop was to hard reset (pull the battery out for 10+ seconds), plug in the charger, let the phone charge while off for a few minutes and then restart the phone while the charger is plugged in.

    The phone does work without the charger but, will still randomly enter a bootloop while I'm in the middle of using an app. I repeat the process listed above and the phone seems to work for awhile.

    I have done a factory data wipe and re-installed only apps that I 100% trust. However, the issue still occurs. I did receive and successfully install the latest update from Verizion a few weeks ago in December. Here are a few specs from my phone.

    Model: SM-N910V
    Running: Android 6.0.1

    Is there anything else I can try or check? Thanks in advance!
    01-15-2017 09:18 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! See if it ever happens in Safe Mode?
    01-16-2017 02:43 AM

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