I am not able to download any apps

[AC Question]

When I go to Google Play and select an app to download, it displays the downloading animations (the one with the moving light and dark colors) but it stays there. It doesn't display the download percentage for a while. I have had the percentage indicated pop up once but it stayed at 1% for roughly 30 minuits. I have tried restarting my phone (Stylo 2) and tried clearing the cache and data of the app store and that has yet to fix it. I also did a virus scan just to be sure and it came up as clean. What do I do?