1. AC Question's Avatar
    My Facebook Live videos used to up close and personal with minimal side and height exposure. In the process of putting the phone onto the tripod, it appears I pressed on a magical combination of buttons and now, I'm stuck in wide angle mode, with my office ceiling and side walls showing. The tripod is a fixed height so it didn't change.

    I've tried changing all of the size set for 16M size (5312x2988 16L9), 2976x1976 (1:1) and 4:3. No Change on video. I am SO frustrated! How do I get my "close up" video back?

    Thank you for your help!
    01-17-2017 07:51 PM
  2. nahoku's Avatar
    You must have had the lens zoomed in. There is no "up and personal" mode where the camera can crop out the sides unless you zoom. Use your fingers and pinch in/out to zoom the camera.
    01-17-2017 08:57 PM
  3. LoveMyNote 4's Avatar
    You cannot zoom in or zoom out on a Samsung Note 4 in Video Mode. This has to be a video screen setting.
    01-17-2017 10:35 PM
  4. LoveMyNote 4's Avatar
    Hello Nahoku - You cannot zoom in or zoom out in Video Mode on a Note 4 (the phone actually tells you that) so that is not the problem. It has to be a video size or resolution change somewhere. Thanks anyway.
    01-17-2017 10:36 PM
  5. nahoku's Avatar
    I've been zooming video for 2 years with my Note 4. Attached a short boring video shot in limited for mms to keep the attachment small. Sorry, had to zip it, so unzip and you can see the Note 4 can indeed zoom while shooting video.


    zoom.zip
    01-18-2017 01:59 AM

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