1. AC Question's Avatar
    I can sign in to my account on my laptop but not on my Samsung J3 ? Phone recently was sent away for screen repair now i can't use it because i can't sign in, i enter exact same username & password as on my laptop ?? Please can any one help
    01-18-2017 07:15 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! What happens on the phone -- does it tell you the account information is incorrect? Do you get some other error message? Did you change your password within the last 72 hours? Is 2-step authentication turned on?
    01-18-2017 10:55 AM

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