1. AC Question's Avatar
    I cant access my phone, my fingerprint is not recognized anymore and I have forgotten my backup password also no internet connection in my phone so I cant log in with the google either, please help...
    01-18-2017 07:24 AM
  2. belodion's Avatar
    A little hypnosis may retrieve the backup password from your memory.

    Sent from mTalk
    B. Diddy likes this.
    01-18-2017 07:53 AM
  3. pkcable's Avatar
    Unfortunately there's nothing we can do to help. HOWEVER perhaps with proof of purchase the vendor can help you. Try contacting them.
    B. Diddy likes this.
    01-18-2017 08:03 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! The phone always asks for your backup password upon a reboot, even when using the fingerprint sensor. This is for extra security. You actually forgot the password from the last time you rebooted?
    pkcable likes this.
    01-18-2017 10:46 AM

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