1. AC Question's Avatar
    My note 5 for some reason isn't locking during calls and when putting phone to ear. Now I'm hitting keypad buttons, muting or hanging up with my face every call.
    01-19-2017 05:09 AM
  2. chanchan05's Avatar
    Something seems to be wrong with the proximity sensor.
    01-19-2017 05:21 AM
  3. Shawnavandyke's Avatar
    Something seems to be wrong with the proximity sensor.
    Yes since update I think sensory is note working. Anyone know how to fix this yet, please?
    01-19-2017 10:33 AM
  4. chanchan05's Avatar
    Take it to repair shop. It's a hardwire issue.
    01-19-2017 03:52 PM
  5. B. Diddy's Avatar
    Welcome to Android Central! See if it happens in Safe Mode as well: https://support.t-mobile.com/docs/DOC-27639. If it works normally, then something you installed is causing the issue.
    01-19-2017 08:09 PM

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