1. AC Question's Avatar
    My phone is is a Note 3 stuck on the kitkat update because it's too old. Just recently if I try to go to the recent apps list there'll be a message saying android system has stopped working. Then the screen will revert back to the lock screen. I've already retried reseting the phone but it still has that issue. I would love some advice on this. Thank you!
    01-20-2017 07:04 PM
  2. Sam_Gs7's Avatar
    The other time I read a similar Post..one of
    the causes pointed out was this. Battery fails
    to access the software. Better Update
    the phone to more recent model
    01-20-2017 09:53 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Does it say Android System has stopped working, or com.android.systemui has stopped working? It sounds kind of like this: How can I fix the "com.android.systemui has stopped" error?
    01-20-2017 11:30 PM

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