1. AC Question's Avatar
    I have hangouts app and can make calls but can't send msgs. It says msg blocking active . I'm on wifi and disconnected my service to use the app only .my service was the mobile ....help
    01-20-2017 10:39 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Are you trying to use Hangouts to send SMS messages or Hangouts instant messages?
    01-20-2017 11:14 PM
  3. stack619's Avatar
    i have this app but i think my app say unable to send text help also the support in hangouts should allow fix on upgrade it dose not have this but could and should work try this update hangouts i find this dose but my message has not now upgrade app????????????not sending text ok try your default app ??????? report bug to get this change
    01-21-2017 04:38 AM
  4. hallux's Avatar
    In the first message you say you "disconnected the service to use the app only". Are you saying you canceled your cellular service? If so - you lost your phone number, which is a primary component of sending text messages.
    B. Diddy likes this.
    01-21-2017 06:48 AM
  5. B. Diddy's Avatar
    hallux's question is crucial here. Are you using Hangouts to try to text someone over wi-fi only? You won't be able to. Hangouts can't send SMS over wi-fi (and if you cancelled your mobile plan, then you can't use SMS at all). You can send a Hangouts instant message over wi-fi, but the recipient also has to have Hangouts installed.
    01-21-2017 12:44 PM

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