1. AC Question's Avatar
    Samsung Galaxy S7 Edge
    Android 7.0
    Google App v6.10.37.21

    Google app > Settings > Voice > '"Ok Google" detection' > 'From any screen'

    This brings up the "Search by voice from any screen" setup wizard.

    As soon as I tap "Get started", I see a message stating: "Can't use the microphone. Restart your device."

    Restarting does not help.

    This also happened in Android 6.x, before I upgraded to Android 7.0.

    Any ideas?
    01-22-2017 03:24 PM
  2. King Mustard's Avatar
    I can record my voice in Samsung's Voice Memos app without any issues.

    Google App has all permissions (including Microphone) enabled.
    01-22-2017 04:04 PM
  3. Jimmy_W's Avatar
    You can review my thread at "OK Google" microphone issue, although it concerns the same issue, but with a different phone: Moto Z Force (Android 7). None of the suggestions in that thread resolved the issue. After several conversations with Verizon and Motorola support, I did a factory reset, which did fix the issue. I haven't tried to re-activate the Moto voice option, as I'm concerned that it may hose OK Google.
    02-02-2017 01:34 PM

Similar Threads

  1. Replies: 1
    Last Post: 01-22-2017, 08:09 PM
  2. Replies: 0
    Last Post: 01-22-2017, 03:04 PM
  3. What is the rcp app for and do u have to install it
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 01-22-2017, 02:33 PM
  4. How to access the froñt camera
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-22-2017, 02:12 PM
  5. play store not wrking in my galaxy ace 5830i
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 01-22-2017, 02:10 PM
LINK TO POST COPIED TO CLIPBOARD