1. AC Question's Avatar
    Why is my cellphone counting data that is NOT being acquired thru any service and will it be charged to data use when I'm on a service whether or not the data was acquired thru the service?

    Obviously it IS counting data not acquired thru any service since it has 32 MB used and I have activated nothing yet. And there is nothing on the display that gives any facility to distinguish between data acquired thru a service and data acquired from your own computer, two feet away. I suspect that customers are really getting fleeced here. (which is exactly why I've waited so long to even get a smartphone
    01-23-2017 04:05 PM
  2. belodion's Avatar
    Are you using the phone via WiFi? In Settings, Data Usage, do you not have the option to check both Mobile Data usage, and WiFi data usage? The figure you mention may be from WiFi usage, the cost of which would be included in your home broadband package.
    01-23-2017 05:54 PM

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