1. AC Question's Avatar
    Okay. So I accidentally downloaded some stupid thing that puts pop up ads on my phone. I found the app in question, however I cannot uninstall it as it is a device administrator. I went to settings>security>device administrators, but the app has the ability to lock my screen, and will do so when I try to deactivate it.
    01-23-2017 11:40 PM
  2. Javier P's Avatar
    Welcome to the forums. Boot into safe mode and repeat all those same steps to deactivate the app. Tell us how it goes.
    01-24-2017 07:36 AM
  3. Kayza's Avatar
    Also, did you download this from the Google Play store? If you did, you should report it.
    01-24-2017 07:59 AM

Similar Threads

  1. Replies: 1
    Last Post: 01-23-2017, 11:55 PM
  2. What's this "Sticky"?
    By s_baig in forum General Help and How To
    Replies: 2
    Last Post: 01-23-2017, 11:51 PM
  3. Recieve emails but cannot send emails from samsung email app
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-23-2017, 11:45 PM
  4. Replies: 1
    Last Post: 01-23-2017, 10:03 PM
  5. Why does my V20 drop into silent mode after a period of time?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 01-23-2017, 09:32 PM
LINK TO POST COPIED TO CLIPBOARD