1. AC Question's Avatar
    I was having trouble using the back function in many of my apps . The spot where the back arrow is placed in most apps is in the top left corner just under the notification bar. I can pull down the notification bar. I can tap anywhere else and the phone functions as it is supposed to. However I can get the back arrow or the menu or the "more" menu to function when I tap it if it is located in that top left corner. I enabled developer options and the show taps function so that my phone shows a white dot when I touch the screen. Well the white dot shows but none of the apps respond to the touch other than the white dot. Searching for a fix yielded a thread where messenger was the culprit so I disabled the app and rebooted with no success. Any ideas what to do next? I am thinking it must be a software issue if I can see the dots when i touch that area.
    01-24-2017 07:26 PM
  2. Tim1954's Avatar
    #*0#* will put you into the service menu and you can test the touch screen there... You may need a new digitiser if that fails.
    01-24-2017 07:33 PM

Similar Threads

  1. Backup and restore to a new Gear S3 from an old one.
    By Sammy Sung in forum Samsung Gear S3
    Replies: 2
    Last Post: 01-30-2017, 12:35 AM
  2. How do I disable autocapitalization?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-24-2017, 08:56 PM
  3. Replies: 1
    Last Post: 01-24-2017, 07:35 PM
  4. Replies: 0
    Last Post: 01-24-2017, 07:19 PM
  5. Uconnect in 2016 Dodge Jouney will not read texts from G4
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 01-24-2017, 05:59 PM
LINK TO POST COPIED TO CLIPBOARD