1. AC Question's Avatar
    I have a note 2, now getting message unfortunately the process com.android systemui stopped,
    when I press ok the screen background goes black then goes back to normal. I switched off then back on on the phone, I took out the battery and replaced no joy.

    My son reset to factory settings, it was ok for one hold press of the center home button to sweep open apps, then the problem returned. I read on this site about it being a google play update problem so my son as per instructions on this site, uninstalled the updates on google play app and restarted but same problem with the message and unable to sweep open apps. Please help !
    01-25-2017 09:15 AM
  2. Taylor Smith9's Avatar
    go to application manager under settings
    select google app
    then uninstall update
    that will fix your issue
    01-25-2017 12:44 PM
  3. ManiacJoe's Avatar
    01-25-2017 04:57 PM
  4. Deepak Aggarwal's Avatar
    Thanks. This solved the exact problem in my Note2. I'm not sure of repercussions of uninstalling updates for Google App as it took it back to factory version though.
    01-29-2017 07:27 AM

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