1. AC Question's Avatar
    I did a factory reset but it is still asking me to log in with the previous Google account, how do I bypass it or switch it to my Google account so I can access my phone
    01-25-2017 07:55 PM
  2. hallux's Avatar
    You don't. There are steps the previous owner needed to perform to prepare the device for your purchase. Unless those steps are followed, the device can not be used with ANY other account.

    Factory Reset Protection: what you need to know | Android Central
    01-25-2017 08:04 PM

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