MotoZ Play screen cracked. Cant access it.

A

AC Question

I shattered the screen. Now I cant see anything on it. Cant unlock or even turn it off. Is there a backdoor to get in my phone to get my contents? Or a factory reset sequence to erase all my stuff. I know my phone is on because my alarm goes off every morning and i have to hold the power button down until it stops. But I cant turn off the phone.
 

sarahgad

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Jan 20, 2017
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When i switched to my S7, i had an S5 before that and the same thing happened with me, failing to find a solution to use it with a shattered screen, a friend of mine got it repaired for me, don't know where he got it done from. Sold it after repair