1. AC Question's Avatar
    After cleaning my S6 with hand sanitizer today, 5-6 hrs later I charged it. It charged for about 10 seconds before burning the plastic area inside the metal head of my charging cable off. I tested it again thinking it must have been some error with a new cable and it promptly destroyed that one as well.

    When I plug a cable into my S6 to charge it, it will charge for 10 seconds, meanwhile I believe some leftover alcohol is reacting with the electricity causing a chemical burn destroying my cable in 10 seconds. Naturally after it has burnt my cable head my phone stops charging.

    I didn't intentionally clean my USB charging port with hand sanitizer but I wiped it down and I believe some likely got into the port. I have tested a 3rd cable for about 2 seconds and it still charges and it still burns, luckily this time I pulled my test cable out before any serious damage was done.

    What do I do in this situation? Please help, I use my phone everyday!!
    01-30-2017 09:53 PM
  2. belodion's Avatar
    That may need repairer attention.
    01-31-2017 04:55 AM
  3. ab304945's Avatar
    The hand sanitizer would have all evaporated
    01-31-2017 06:49 AM

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