1. AC Question's Avatar
    I normally don't have a lock screen password on my Honor 8, however, I just momentarily lost my phone in a public library and through the Android Device Manager feature, I set a password to lock the phone.

    When I found my phone, I was able to unlock the phone, but when I went back into my settings to remove the password, I couldn't as the "None" option in "Password" is greyed out and says "Disabled by administrator, encryption policy or credential storage".

    I then enabled "Developer options" in an attempt to reset this, but the "Screen lock" section in "Developer options" is also greyed out and says the same message as before.

    I then deleted credentials but had no success either.

    Any suggestions?
    01-31-2017 02:13 PM

Similar Threads

  1. Replies: 2
    Last Post: 01-31-2017, 02:56 PM
  2. Google Play not working on home wifi network
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 01-31-2017, 02:12 PM
  3. How to use the Ask Daniel forum!
    By James Falconer in forum Ask Daniel!
    Replies: 0
    Last Post: 01-31-2017, 02:07 PM
  4. It is necessary to use glass film on moto z force?
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 01-31-2017, 02:01 PM
  5. Why is my Tab A stuck on this screen?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 01-31-2017, 01:52 PM
LINK TO POST COPIED TO CLIPBOARD