1. AC Question's Avatar
    And when the screen comes back on it shows samsung galaxy then welcome select language then under that it says tap accessibility below to change the settings and i have done that several times now and still the same what can i do to shut it down completely and do a hard reset to get it open again so my daughter can play her games again i know we would have to download them all again but that would be great if we could do that but right now we cant do zip can you help us out please many thanks peter,
    01-31-2017 05:57 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which Galaxy tablet is it? What do you mean by "soft reset"? Did you do a factory data reset, which wipes the tablet, or just a simple reboot (i.e., power off and power on)?

    When it asks for the language and accessibility, does it look like the Setup Wizard (i.e., what shows up when you turn on the tablet for the very first time)?
    02-01-2017 03:09 AM

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