I have blocked a caller but call still goes to Voice Messaging?

[AC Question]

How do I stop this from happening?

 

[Morty2264]

Welcome to the forums! I recommend contacting your service provider - if you explain to them that you need this individual to stop calling you, perhaps they could stop them from leaving voicemail messages, as well.

 

[hallux]

If you've only blocked them in the phone, that seems to be accurate. If you've used carrier-level blocking (some have this feature but you're limited as to how many you can have them block) I imagine it shouldn't go to VM.

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[B. Diddy]

Welcome to Android Central! It would help to know which phone and which carrier you have.

 

[cjsab504]

I imagine it depends on what facility you're using to block callers. I use a program called NameID myself, and it has an option to either simply block a caller and completely ignore them, or automatically redirect the call to voicemail. Perhaps you have something similar?

 

[Morty2264]

I imagine it depends on what facility you're using to block callers. I use a program called NameID myself, and it has an option to either simply block a caller and completely ignore them, or automatically redirect the call to voicemail. Perhaps you have something similar?

Is this an app or something affiliated with your network provider?

 

[cjsab504]

I believe it's only for MetroPCS and T-Mobile customers. Came pre-installed on my phone. But I see similar apps on the Google store.

There's a $2 additional charge on my MetroPCS monthly bill to take full advantage of all the features. YMMV.

 

[Morty2264]

I believe it's only for MetroPCS and T-Mobile customers. Came pre-installed on my phone. But I see similar apps on the Google store.

There's a $2 additional charge on my MetroPCS monthly bill to take full advantage of all the features. YMMV.

Thank you for your response! Sounds like a good app.