1. AC Question's Avatar
    I tried to log back in using my google account but it still does not work. Put in email address and password but it just returns to the screen that says I need to log in.
    02-04-2017 03:01 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! This is Google's Factory Reset Protection. You have to enter the email address and password of the Google account that was logged in right before the factory reset. If it's not accepting the one you're entering, then it's probably not the right one.
    02-04-2017 09:50 PM

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