1. AC Question's Avatar
    When I connect it directly to the computer it comes up fine, but not when I connect it to the USB 3 hub. Any suggestions as to why this happens?
    02-05-2017 07:07 PM
  2. chanchan05's Avatar
    The cable/hub may not be producing a sufficient connection. Is the 3.0 hub connected to a 3.0 port on the PC?
    02-05-2017 07:10 PM

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