mic dose not work in speaker note 5

A

AC Question

hi i have problem with my note 5 when i open the speaker in normal call or the video call the mic dose not work the other person cant heard me but when i close the speaker its work normaly so what i do to resolve this problem thank you for all
 

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Welcome to Android Central! The speakerphone typically uses the secondary mic, which is at the top of the phone. Make sure this mic opening isn't blocked, either by a case or by debris.
 

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