1. AC Question's Avatar
    I ran malwarebytes like I do often and today this popped up on my BLU life XL android phone:

    Malwarebytes asked if I want to delete it but it won't delete it. Is this bad? How can I get rid of it?
    02-07-2017 09:50 PM
  2. Laura Knotek's Avatar
    Hi and welcome to Android Central.

    Please take a look at this guide and see if it helps you: [Guide] Malware / Adware / Popup Removal.
    02-07-2017 09:59 PM
  3. lisa1230's Avatar
    I'm sorry I forgot to sign in before posting my question. I looked at that link and tried it but I I couldn't find anything But Malwarebytes found it and won't delete it. I used 3 different programs but no others found it. Is it a real threat or a false positive?
    02-07-2017 11:41 PM
  4. Dave123123's Avatar
    I'm getting the same thing on my BLU Life One X2. Maybe it's something with the BLU phones
    02-08-2017 12:26 PM
  5. lisa1230's Avatar
    I'm wondering that now myself. Have you also tried removing it and it won't delete it? I wonder if a factory reset will fix it. Anyone??
    02-08-2017 02:17 PM
  6. lisa1230's Avatar
    This came up as malware in malwarebytes "Android communication sync". This is part of the phone right?
    02-08-2017 06:11 PM
  7. Jman345's Avatar
    I am having the same exact problem. Only malwarebytes can detect it, avast does not. It is the android/PUP.riskware.yeMobi.a that is in question.

    Under that it says /system/app/fire/fire.apk

    I have the Blu R1 HD, and it seem common in this thread that it is a problem with Blu phones for whatever reason. When I hit delete in Malwarebytes it brings up a window if I really want to delete the Android Communication Sync. WTH is going on?? Does anyone know if I happen to get rid of it if it will hurt my phone? Android Communication Sync sounds important for the phone.

    Hopefully we/someone can figure something out.
    02-09-2017 05:24 PM
  8. Brille666's Avatar
    I just found this topic and i have basicly the same Problem.
    All of a sudden without that i have downloaded something for like 1 Month my Malwarebytes on my Android told me some days ago that it found something

    I have no clue what "AdupsFota" is. Not even google knows, not a single entry, lol.
    If i try to delete it with Malwarebytes it says it can't. Tho then the name of the app change to "system update".
    I tried to localy search for said "AdupsFota" and found 2 folders. I've deleted them, still it "finds" it :/ (But i havent noticed any trouble after deleting them, yet)... Maybe someone else knows what this is and if its really just false positive :/
    02-10-2017 08:36 AM
  9. Jman345's Avatar
    Hey guys, I found a reddit post dealing with this same problem. It seems the poster was able to get it fixed and malware free with a program called debloater.

    Here is the link to the reddit thread https://www.reddit.com/r/AndroidQues..._malware_cant/
    02-10-2017 11:46 AM
  10. Brille666's Avatar
    Thanks for the Tipp but is there maybe a solution that you can use on the device? Cuz since i tried Windows 10 it... broke.. my Smartphones and no PC on earth can establish a data connection anymore xD
    02-10-2017 02:24 PM
  11. Jman345's Avatar
    I don't think there is, sorry : ( Its a standalone program for pc.
    02-11-2017 01:24 AM
  12. mbam_mtbr's Avatar
    Hi Everyone,

    It appears that PUP.Riskware.YeMobi.a is indeed a pre-baked system app on some phones manufactured by BLU. It is not unusual for this to happen from time to time on some of these budget devices. The apps in question fire.apk (package name com.data.acquisition) and AdupsFota.apk (package name com.adups.fota) both contain code with PUP.Riskware.YeMobi.a.

    PUP is known as Potentially Unwanted Programs which is a lesser threat than malware, and simply warns users of its presence. Riskware is a sub category of PUP. Once again, this is NOT considered malware.

    Because these apps are system apps, they cannot be removed. The only options are to ignore the app (which you can easily do with Malwarebytes Anti-Malware Mobile) or to root the phone and install a custom ROM; a complex and risky process that could result in a unusable phone. If you choose the option of installing a custom ROM, know that you do this at your own risk.

    I hope this answers everyone's concerns,
    Nathan C
    Malwarebytes Mobile Researher
    02-13-2017 08:00 AM
  13. Blu Moon's Avatar
    Hi everyone,

    I, too, encountered this issue with my Blu Studio Max. I appreciate the info people have provided here, so I figured I would go ahead and post the response I received from Blu Customer Support when I contacted them. Thanks!


    Thank you for contacting BLU Products. We are happy to help you!

    The reason this has been flagged is because of a portion of our update application that has been misclassified as Potentially Unwanted Programs by some malware protection apps. This is NOT considered malware or a security threat. We are currently working on an update that will resolve any issues created because of this, and we apologize for any inconvenience or confusion this may have caused.

    Should you have any additional questions please contact us at 1-877-602-8762 (Monday-Friday 9:30am-10:30pm EST).

    Thank you for choosing BLU!
    belodion likes this.
    03-21-2017 07:11 PM

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