A
AC Question
Hi,
I have a Samsung A5 phone running Android 6.0 and a Archer C5 router. When I am at home Facebook, Instagram and Google Play Store will not load any data (says no connection).
These apps work fine on mobile data and if I am connected to another WiFi network it works as well. I have gone to a neighbours house who has the same router as me and that didn't work either. I have also used these apps on other phones on my network without issue, so it seems to be this specific phone with this specific router.
I have done some research and tried all the tips people give (clear data and cache, uninstall, reboot router, change setting to IPv6, remove password frrom network...I think thats all of them) Nothing seems to work!!!
Does anyone have any other solutions? The only other idea I have is to load a Custom OS onto the phone and see if that helps but that seems like a lot of work. Anyone have a reason that this might or might not work?
Any help would be greatly appreciated, this problem is destroying my data plan!!!
I have a Samsung A5 phone running Android 6.0 and a Archer C5 router. When I am at home Facebook, Instagram and Google Play Store will not load any data (says no connection).
These apps work fine on mobile data and if I am connected to another WiFi network it works as well. I have gone to a neighbours house who has the same router as me and that didn't work either. I have also used these apps on other phones on my network without issue, so it seems to be this specific phone with this specific router.
I have done some research and tried all the tips people give (clear data and cache, uninstall, reboot router, change setting to IPv6, remove password frrom network...I think thats all of them) Nothing seems to work!!!
Does anyone have any other solutions? The only other idea I have is to load a Custom OS onto the phone and see if that helps but that seems like a lot of work. Anyone have a reason that this might or might not work?
Any help would be greatly appreciated, this problem is destroying my data plan!!!