1. AC Question's Avatar
    Hello,

    My mobile is stuck at BOOTING LOOP (SAmsung LOGO), tried clearing cahce, taking out the memory, taking out the sim and none of them worked. I want to fix my problem and got another question

    ANYWAY I CAN BACKUP MY FILES WITHOUT HAVING MY MOBILE ONLINE? I NEED MY FILES WITH ANYWAY.
    02-13-2017 10:11 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! No, sorry -- if the phone isn't properly booted up and if you didn't back up the files before this happened, then you can't access them. Where are the files that you need?
    02-13-2017 10:53 AM

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