1. AC Question's Avatar
    Hello! My Galaxy 5s just did the latest system update and said it completed successfully. It then immediately downloaded it again and went through the same process again successfully. And then tried to do it again. At that point I stopped it, but it's waiting to continue. Does anyone know how to make it stop trying to do the system update?

    I know if I take it into the store, their only answer will be "buy a new phone" since this one is several years old and paid for, but I'd rather keep this one since it works perfectly except for this issue that started this morning.

    Thanks!
    02-14-2017 11:46 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-28492
    02-14-2017 11:58 AM

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