1. AC Question's Avatar
    I brought my HTC One M8 (or atleast i think it is, it has the Karman Audio) and I told my service(Verizon) that I was moving to Spain, Barcelona, and would like to have it unlocked so I can use it there. They did it but when I arrived and tried to use it I couldn't. I can use Wifi but not call, text, or receive calls. I brought it to a small store and had them unlock it but when I went to pick it back up they told me that it had already been unlocked.
    When I put the sim card in it, asks to unlock the sim, I enter the password, the phone thinks for a bit, then the signal has an X above it.
    Thanks for the help
    02-15-2017 02:46 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Go to Settings>Cellular Networks>Preferred Network​, and see if you can select the carrier there.
    02-15-2017 11:54 AM

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