1. AC Question's Avatar
    My dog knocked my phone out of my hands today and it hit the concrete. It was in a case and looks to have no damage. However, it has a black screen and blinking blue and white lights. I would love to get my phone to working again. But, most importantly I have all my pictures from my twins since they were born 9.5 months ago. I need to get those off for sure. How can I get my pictures and is there anyway to get my phone back to working order. Thanks.
    02-16-2017 03:44 PM
  2. Tim1954's Avatar
    Call the device. If it rings, it's the screen, if it doesn't, it's more serious.
    Take it to a repair shop, replace the screen would be my first move. Once you get going, back up your media to a pc, or usb dongle or whatever...
    If it shows signs of life, there is hope 😊
    02-16-2017 09:09 PM

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