1. AC Question's Avatar
    My phone cannot turn on, but if i plug in the charger, it turns on. i can still hear some notifications and stuff. I dont know what happen. When i pull the charger off, the screen goes black again. my phone is samsung galaxy j7 prime btw.

    i've tried the power button and volume down, power button and volume down plus home button, but it's not working at all. please help me! i am so scared right now!
    03-04-2017 08:17 PM
  2. Tim1954's Avatar
    You may have a sick battery...
    03-04-2017 09:17 PM

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