1. AC Question's Avatar
    my lenovo smart phone has come up with the message "Unfortunately, YouTube has stopped." I press OK but the message wont disappear. Nothing will work while this message is on screen, I can't answer a call etc.
    Any ideas?
    03-07-2017 06:19 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Power the phone down (you can press and hold Power for 10-15 seconds to force a shutdown if you're not able to power down normally). Then power back on, and see if the same thing happens. If not, go to Settings>Apps, select YouTube, and Clear Cache/Clear Data. Now see if the problem comes back.
    03-07-2017 01:47 PM

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