1. AC Question's Avatar
    Downloaded shatterball but can not delete i tried settings>apps>shatterball>uninstall and tried from my file manager all to no avail is there another way
    03-10-2017 08:49 AM
  2. belodion's Avatar
    Try Clear Cache, Clear Data, Force Stop, Uninstall.
    03-10-2017 10:24 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Where did you install it from? The Play Store?
    03-10-2017 10:25 AM
  4. Wolf Gang2's Avatar
    Unfortunatly, I can't do that because all the boxes that I can touch on are "grayed out" so nothing happens when I do touch on them. Any other suggestions?
    03-10-2017 03:47 PM
  5. Wolf Gang2's Avatar
    Yes, Play Store is where itcame from alright. Also all the boxes that I can touch on (clear cache, data, etc.) are all "grayed out" so nothing happens when I do touch on them. By the way, if I transfer games from internal to sd will my progress in those games be saved? If so I'll just factory reset.
    03-10-2017 03:55 PM
  6. belodion's Avatar
    Unfortunatly, I can't do that because all the boxes that I can touch on are "grayed out" so nothing happens when I do touch on them. Any other suggestions?
    Welcome as a new member.

    If you long-press on the app icon, does the Uninstall option appear?
    03-10-2017 06:07 PM
  7. B. Diddy's Avatar
    Go to Settings>Security>Device Administrators. Is anything listed there besides Android Device Manager?
    belodion likes this.
    03-10-2017 06:39 PM
  8. belodion's Avatar
    Go to Settings>Security>Device Administrators. Is anything listed there besides Android Device Manager?
    I wondered that but surely a game - and so far as I could see when I checked the app, it is a game - would not be?
    03-10-2017 07:05 PM
  9. Wolf Gang2's Avatar
    Thank you for the suggestion and just tried but, naught.
    belodion likes this.
    03-10-2017 08:53 PM
  10. Wolf Gang2's Avatar
    B. Diddy, thanks! You are the man! Sure enough, it was listed under device admin. For a quick minute I thought I had gotten my phone infected. Once again thank you!
    B. Diddy likes this.
    03-10-2017 08:59 PM
  11. B. Diddy's Avatar
    Glad to hear it! Although I'm not sure why that game would need to be a Device Administrator ...
    03-10-2017 11:12 PM

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