1. AC Question's Avatar
    I dropped my phone and busted the screen. It said I could place it in another smart phone when I did it says network locked. Says "enter network unlock code"
    03-14-2017 05:20 PM
  2. hallux's Avatar
    The new phone is locked to the original network. You need to get the unlock code from that provider, and that will only be supplied if all the requirements are met - typically the device is paid off, the account it WAS on is in good standing.
    03-14-2017 05:23 PM

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