Why is Smart Lock Option under Screen Security not appearing for me?

[AC Question]

I have trusted Smart Lock (Google) on Advanced Settings but when I look under Owner Info, Smat Lock is still not appearing, tried to uninstalled Google Play Services and reinstall via Google Playstore, still doesnt appear. Tried rebooting my phone, nope. My Android version is 5.0.2 Lollipop

 

[B. Diddy]

Welcome to Android Central! Which phone? What do you mean that you're looking under Owner Info for Smart Lock? Smart Lock doesn't do anything with the Owner Info, as far as I know.

 

[Unwanted Soul]

Welcome to Android Central! Which phone? What do you mean that you're looking under Owner Info for Smart Lock? Smart Lock doesn't do anything with the Owner Info, as far as I know.

I mean, literally under the Owner Info, there should be Smart Lock below Owner Info, Im using Lenovo A6000, Lollipop 5.0.2

 

[B. Diddy]

Oh, do you mean that you're not seeing the Smart Lock option at all in your settings menu? Go to Settings>Security>Trust Agents, and turn on Smart Lock there, if you haven't already. Then go back and look for the option.

 

[Unwanted Soul]

Oh, do you mean that you're not seeing the Smart Lock option at all in your settings menu? Go to Settings>Security>Trust Agents, and turn on Smart Lock there, if you haven't already. Then go back and look for the option.

I have already turned on Smart Lock on Trust Agents, but the option will not appear.

 

[B. Diddy]

I usually see the Smart Lock option in Settings>Security -- is that where you're looking as well?

 

[Unwanted Soul]

I usually see the Smart Lock option in Settings>Security -- is that where you're looking as well?

Yes, its not there. Trusted it and everything. I know I have the app cuz they promt me to it before, but when I check under Security, not there.

 

[B. Diddy]

Does your settings menu have a search option?

 

[Unwanted Soul]

Does your settings menu have a search option?

No it doesnt

 

[B. Diddy]

Sorry, I'm not sure what to try next. This is when I wish I could have the phone in my hand.:-\

 

[belodion]

This issue is discussed in the Lenovo Community forums.

 

[B. Diddy]

@belodion, do you have a link for the thread?

 

[belodion]

Yes, here for example: https://forums.lenovo.com/t5/P1-P1m...on-not-found-in-Security-setings/td-p/3486152

...And elsewhere in those forums, members comment on the same problem.
On another site - Quora - it is suggested that the problem, if it were to be solved at all, would need attention by Lenovo.
The point is that the OP is not the only user of that device to have the problem.