1. AC Question's Avatar
    My phone will turn on but it doesn't respond to touch. It just stays on login screen.
    03-19-2017 09:12 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Try booting into Safe Mode, which temporarily disables all 3rd party apps. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then the touchscreen has probably failed, and needs to be replaced.
    03-19-2017 12:42 PM

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