Download pending problem in play store

A

AC Question

My play store was not downloading or updating any app. So to solve this problem I cleared my play store chache memory, data and after that I disable the play store and restart my phone. When I restarted my phone I couldn't find play store in my phone. Can anyone help me to solve this problem?
 

whalerjacket

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Jun 10, 2017
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These steps worked for me. You might have luck just skipping to step #12 , but I did all the steps and it worked so I figured I would include them.

1. On the home screen, tap settings icon.

2. Tap "Application Manager"

3. Select Google Play Store

4. Tap "storage"

5. Tap "clear cache"

6. Tap "clear data"

7. Once data has been cleared, go back to Application Manager

8. Select Google Play Services

9. Tap "storage"

10. Tap "clear cache"

11. Go back to Application Manager

12. Select Google Play Store again

13. In upper right corner, tap "more"

14. Tap "uninstall updates"

15. Go back to home screen

16. Tap Play Store icon to open Google Play Store

17. Open the menu (three little lines at the top)

18. Tap "settings"

19. Towards the bottom, tap "build version" or "Play Store version"

20. Follow prompt to update Play Store

Basically what you are doing is clearing all data and cache files then uninstalling/reinstalling the Google Play Store.
 

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