1. AC Question's Avatar
    40% battery usage from android system
    03-23-2017 04:43 PM
  2. pwnurlifeee's Avatar
    Hello there,

    Clearing your Cache Partition on the device should get your battery back up and running.

    Follow these steps. Be very careful and make sure you read the directions before entering recovery mode.

    1. Ensure you have 40% battery
    2. Power device off
    3. Press and hold Volume Up, Home, and Power until you see the Samsung Logo, then release
    4. If you are not in the recovery menu then you need to start back over
    5. Using the Volume Down button, highlight Wipe Cache Partition
    6. Select using the power button
    7. Let the phone do its thing
    8. Once it comes back into recovery mode, select reboot now

    Hope this helps!
    03-23-2017 05:07 PM
  3. tanguipouhaer's Avatar
    Hi I am the owner of a S7 edge. I don't know why but I see a new app draining the battery life. Do you know what is Android system custo any idea ?
    03-25-2017 02:54 PM
  4. tanguipouhaer's Avatar
    Hello there,

    Clearing your Cache Partition on the device should get your battery back up and running.

    Follow these steps. Be very careful and make sure you read the directions before entering recovery mode.

    1. Ensure you have 40% battery
    2. Power device off
    3. Press and hold Volume Up, Home, and Power until you see the Samsung Logo, then release
    4. If you are not in the recovery menu then you need to start back over
    5. Using the Volume Down button, highlight Wipe Cache Partition
    6. Select using the power button
    7. Let the phone do its thing
    8. Once it comes back into recovery mode, select reboot now

    Hope this helps!
    If I do these. It will erase also the memory ?
    03-25-2017 02:57 PM
  5. matias20r0877's Avatar
    Nope , it will not erase the apps or any data either .
    No worries
    03-25-2017 06:44 PM
  6. tanguipouhaer's Avatar
    Thanks
    03-26-2017 02:53 AM

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