1. AC Question's Avatar
    I can send out messages but i am not getting anything back, i dont know what to do, im from Australia and my sim is optus, i dont want to factory reboot my phone or else id have to back everything up (samsung note 5, no sd card) and i have alot of files, please help me
    Thank you
    03-24-2017 06:17 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you asked Optus about this?
    03-24-2017 01:34 PM
  3. ManiacJoe's Avatar
    As B Diddy suggests, you probably need to take to your carrier about this.

    On a side note, your post suggests that you are not backing up your phone's data on a regular basis. This is something you NEED to do, because like all computer-related hardware, your phone will eventually fail and you will lose all the data you do not have backed up.
    B. Diddy likes this.
    03-24-2017 06:13 PM
  4. B. Diddy's Avatar
    On a side note, your post suggests that you are not backing up your phone's data on a regular basis. This is something you NEED to do, because like all computer-related hardware, your phone will eventually fail and you will lose all the data you do not have backed up.
    I can send text messages but cannot recieve them-d3884573777c80bff020544f01f6dc15e9a6840e196ae07f754decc979a8a635.jpg
    03-24-2017 06:57 PM

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