1. AC Question's Avatar
    So, I did a software update for my Alcatel OneTouch Idol 3 a few days ago and decided to do a factory reset afterwards because my phone was cluttered with garbage. Since then, my camera App just disappeared from the app drawer and my homescreen, and when I launch it from the gallery or the quick camera button on my lockscreen I get a black screen with the App's UI visible but no Image being shown. Also, camera apps i downloaded from the appstore and whatsapp only use the front camera and treat the "flip camera" button as Kind of a "Zoom-out-button". I have checked the camera app under settings>apps, it's neither restricted nor deactivated. I went on to delete it's data and clear it's cache as well as try a secure boot. What the actual hell is ging on and how do I fix it.
    03-31-2017 06:15 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen in Safe Mode as well? How to turn on safe mode on Alcatel Idol 3 (5.5)
    04-01-2017 06:37 PM

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