1. AC Question's Avatar
    I have tried to clear the data and cache, shut off phone and it's still there?! What else can I do?
    04-04-2017 02:58 AM
  2. mhinc's Avatar
    I have tried to clear the data and cache, shut off phone and it's still there?! What else can I do?
    Have you just cleared the cache on your phone settings or have you tried wiping the system cache partition? If not try this:

    1. Turn off your Galaxy S6.

    2. Press and hold Power, Volume Up and the Home button

    3. You'll see a blue screen with the Android on it, then you'll be taken to the recovery menu.

    4. Use the volume buttons to scroll and highlight Wipe Cache Partition. Press Power to confirm.

    5. You'll see a message in yellow at the bottom of the screen when the process is complete.

    6. Highlight Reboot System Now and press Power to confirm.

    7. Your Galaxy S6 will reboot and recompile all of your apps. It might take a little while to re-cache them all, but once it is done you should have a Galaxy S6 running as smooth as can be.
    04-04-2017 03:22 AM

Similar Threads

  1. Is there a root solution for Track one Samsung Galaxy S5 SM-S903VL
    By AC Question in forum Samsung Galaxy S5 Rooting, ROMs & Hacks
    Replies: 2
    Last Post: 04-04-2017, 06:22 AM
  2. What is the best new feature on the s8?
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 04-04-2017, 04:04 AM
  3. I get calls but the phone doesnt ring
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 04-04-2017, 03:29 AM
  4. Samsung Notes to S Note
    By pjwk81 in forum Samsung Galaxy S7 edge
    Replies: 0
    Last Post: 04-04-2017, 02:49 AM
  5. how to decrypt message
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 04-04-2017, 02:26 AM
LINK TO POST COPIED TO CLIPBOARD