Why does my ringtone not change after i save changes?

[AC Question]

everytime I change my contact to a different ringtone, i click save, it saves it but never does in reality.

 

[Laura Knotek]

Hi and welcome to Android Central.

What phone do you have? Are you using the preinstalled ringtones or your own custom ringtones? What format are they, and what folder are they in?