1. AC Question's Avatar
    I have a zte zmax pro and it keeps shutting off.sometimes it will turn on within a few minutes but it also will turn off and i habe to hold the volume and power buttons down and wait until it turns back on which can take from 1 to 5 minutes .
    04-09-2017 12:53 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is it completely powering off, or is the screen just going to sleep? See if this happens in Safe Mode: https://support.t-mobile.com/docs/DOC-27494
    04-09-2017 03:39 PM

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