I cannot open the message app

[AC Question]

I have the RedMi Pro, version MIUI 8.0.7.0 and since yesterday I haven't been able to open the messages app. There is a pop up window that informs me that there is a bug. If you need any further information, please ask me, thank you.

 

[Ry]

I have the RedMi Pro, version MIUI 8.0.7.0 and since yesterday I haven't been able to open the messages app. There is a pop up window that informs me that there is a bug. If you need any further information, please ask me, thank you.

Can you access Safe Mode and try again?

 

[Stefoulina]

I have tried to put the device in safe mode, but either i am doing something wrong, or it cannot be done.

 

[Stefoulina]

this is part of the bug report, if you want i can send you the whole text.